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At Tune Up Plus, we take pride in offering the best customer experience to Chesapeake, VA, Norfolk, VA and Virginia Beach, VA. We strive to provide our customers with the best experience possible each visit.
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I came in for an oil change. I was very thankful that they checked over the entire car without me having to ask to check every little thing. I was explained everything leaving it to be my choice as to what needed to be done. I absolutely appreciated the no pressure or scare tactics. The staff is very friendly and helpful. I will definitely be back. They have excellent customer service!
I came in on a Wednesday to get my VA vehicle inspection. I was immediately told I had a problem with exhaust pipe and my vehicle will not pass until I correct it. I was shown the problem and felt confident that I was in good hands. My experience at Tune up Plus was a wonderful one and I will be returning to this location. I am bad with names, the manager of this location was kind, polite, and respectful . Thank you!!
Came in today completely stressed to a very friendly and welcoming staff. Jared was nothing short of amazing. He made getting my car fixed quick and easy. Everything was thoroughly explained and i was reassured. Best service I’ve ever had ! Will be coming back and recommending you guys to friends and family!
I can HONESTLY say the manger DAVID has GREAT CUSTOMER SERVICE ! He is friendly , nice , patient & HONEST !!! These negative comments must come from people that’s mad because things didn’t go the way they wanted or because it’s a fair price that they couldn’t afford. Even if you can’t afford the price that is given to you , David will try to work with you and help . He offer coupons etc to help . I went to this location for a state inspection and it was the best customer service that I have ever experienced when dealing with my vehicle! If anybody say anything less or the opposite , it’s a pure lie ! This man is awesome !!!! Thanks David for being so nice and helpful . You are greatly appreciated !!!!!!
Spoke with David at the front desk and he was very friendly. He offered options instead of telling me what I needed, he seemed like a trustworthy person and that made me feel comfortable with choosing to have him work on my car. Thanks David! Zach the mechanic was super professional and told me everything he did to my car and made sure I understood
Virginia Beach, VA