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At Tune Up Plus, we take pride in offering the best customer experience to Chesapeake, VA, Norfolk, VA and Virginia Beach, VA. We strive to provide our customers with the best experience possible each visit.
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Sweet Lord, guys. These gentlemen had given us a quote for putting our alternator in that ended up giving them so much trouble. The previous owner had apparently put in some wonky stuff that made it a million times more difficult to get to. These guys seriously were working on my car for nearly eight hours, but they stayed true to their original quote because they are men of their word. Everyone was incredibly nice and they did a great job and I appreciate their time and patience.
Business reply to this review:
Thank you Rachel Sumaray, we appreciate you trusting us with your car today and we really appreciate you taking your time to complete the review.
Shaun and Elvis and the rest of the crew at the Little Creek location are fantastic. My car hasn't run this well in years. Brought several friends' vehicles in and they've been very pleased with the service and results of the work. These guys are the best in the area.
Brought my car in for a reinspection. Failed at another shop for tires. Justin found multiple safety items including strut and ball joints that were extremely defective that another shop missed. Justin showed me everything with the inspector. Was treated like a friend and felt very good about getting work done with those guys. Can't believe those things were missed at a dealership. Got my car fixed and now feel safe to put my son in it for college. Thanks guys. I'll be back for everything!
The manager and the young man that worked on my car were excellent. They took the time to explain and show me things about my car, especially as an older beater, to help keep it going. He explained the benefits of services and the downfalls I could encounter should I wait too long. He offered recommendations on service times. Thank you for not treating me like another woman with a car problem!
The technician at Tune Up Plus was very professional, kind, and knowledgeable. The service that my son and I received was excellent. He was able to explain the mechanical situation of my son's vehicle to us in a way that covered all bases and eased my worries � he was straight and to the point. We were confident that we were getting the best service possible and we are very satisfied with the results. I have now found our new mechanic shop for any future repairs and service and will gladly refer all my friends and family. Thanks for all of your help.
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Virginia Beach, VA